Social Service Supervisor 1

We need people who want to serve our community by supporting the families who live here.

Child welfare professionals play a crucial role in building upon the strengths within a family, helping them create a stable and nurturing home that children need to thrive. Child welfare professionals’ goal is to safeguard the well-being of children and ensure their healthy development.

Child welfare is more than a job – it’s a career that presents a lifetime of opportunities. And you don’t need an advanced degree in social work to get started; the most important qualities are commitment, empathy, and heart.

Base pay rate: $23.57 per hour – additional supplements for bachelor’s or master’s degrees.

Provides direct supervision to Social Service workers; Provides quality control and training using strategies for employee development and continuous improvement; Administers, develops and implements Children Services policies, procedures, training programs and services along with other supervisors and administrator; Works with other supervisors to conduct quality assurance activities, implements strategies for improvement and regular monitoring; Assists with planning, coordinating and implementing innovative programs and services; Ensures all work is in adherence with departmental standards and pertinent government regulations; Develops and maintains delivery systems; Prepares reports, advises Administrator and Director of special unit needs and/or concerns; Serves as on call supervisor on a rotation basis; Works closely with other supervisor and workers to transfer cases from one worker to another; Supervises unit activities, scheduled, assigns cases and reviews work, evaluates performance; Initiates discipline and makes recommendations for disciplinary action; Recommends personnel actions (e.g. promotions, suspension, termination); Authorizes sick leave and vacation leave making sure unit is covered before authorizing; Provides training, guidance, and direction to the staff; Interviews applicants and makes recommendations for hire; conducts individual and group sessions to review performance reports and to discuss concerns or changes; Assists co-workers and subordinates in performance of duties.

Reviews the work of and summarizes staff performance; Trains staff on performance improvement strategies, CPOE (Child Protection Oversight Evaluation) and agency performance measures; Completes PAP (Practice Advancement Plans) and Corrective Action Plans (CAP); Assists with adoptions, foster care recruitment, licensure, and support, Independent Living, and Child Care inspections and licensure.