Social Services Worker 2, Child Protection Specialist

DESCRIPTION OF JOB DUTIES

• Receives claims of abuse and neglect of children and/or older adults
AND/OR maintains caseload of children/families who have previously been determined to require the protective assistance or the services of the agency ( i.e., ongoing clients) as determined appropriate AND/OR manages caseload of foster care and/or adoption assessment and placements.
• May assist with recruiting and licensing agency foster/adoptive homes for the agency.
• Meets procedural deadlines.
• Processes cases, changes, case notes, and other paperwork as required.
• Prepares assigned cases for administrative or judicial procedures as required.
• Utilizes computer programs for the tracking and maintenance of cases.
• Attends home visits for all units as needed in order to assure that all face-to-face contacts are completed within mandated timeframes.

• Testifies in court as required.
• May serve as on-call social service worker if needed (e.g., on weekends, holidays, after business hours).
• Serves on internal/external committees and attends various agency meetings.
• Presents public education programs.

MINIMUM QUALIFICATIONS:

• A bachelor’s degree in any field and have been employed for at least two years in a human services related occupation, or An associate’s degree in human services related studies, or
  • Been employed for at least five years in a human service-related occupation.
  • For employment to continue, employees must obtain a job-related bachelor’s degree no later than five years after employment with the Agency commences.
  • Must have the ability to professionally deal with difficult clients in adverse situations.
  • Must be detail oriented, have strong organizational skills and excellent typing and computer skills.
  • Must have excellent verbal and written communication skills including telephone etiquette and interviewing techniques sufficient to obtain additional information from customers.
  • Must be able to multi-task.
  • Must work cooperatively with other staff and community service providers.
  • Must be available for occasional overnight travel.
  • Must be able to bend, stretch, reach, and occasionally lift up to 40 pounds.
  • Must possess a valid driver’s license AND be able to independently operate a motor vehicle.
  • Must possess the ability to make home visits into homes that may contain unsanitary conditions, steps, hills, uneven walking paths, and/or pets.
  • Must possess the ability to make home visits in adverse weather conditions.
  • Attends related training, conferences and meetings as assigned. Stays current on program regulations, policies, and procedures.

All other duties as assigned.