Social Program Manager – Policy & Performance Support-

Job Title: Social Program Manager 1
Requisition #: 735300-09102024
Primary Location: Ohio-Franklin County-Columbus
Work Location: 855 W. Mound Street, 43223
Bargaining Unit/Non-Bargaining: Non-Bargaining
FLSA Status: Exempt
Schedule: Monday-Friday, 8:00am-5:00pm. Hours based upon agency need
Minimum Starting Salary: $29.46/per hour
Posting Start Date: 09/24/2024
Posting Close Date: 10/04/2024 at end of business/5:00pm EST*

How to Apply:

Email your updated resume to fccshr@fccs.us.
*Submissions received after the Posting Close Date will not be considered.

Who We Are:

Franklin County Children Services (FCCS) is a large, metropolitan child welfare agency with more than 300 caseworkers and 400 support staff members dedicated to child protection and family stability. FCCS believes in investing our time and resources to attract and hire an engaged, talented, and diverse workforce that is committed to protecting children by strengthening families.

What You Will Do – Essential Duties and Responsibilities:

Employee is under administrative supervision of Social Program Administrator 1; lead in the area of Managed Care within the Performance Support Department; provides guidance, support, and leadership to the Managed Care TA’s, process including Deceased Child Review, CFSR, CPOE and Accelerated Safety Analysis Protocol (ASAP); works collaboratively with other areas of the agency, Managed Care partners and with community partners to monitor and improve provision of services and quality of outcomes for children and families; all with the continual attention to timely and quality service treatment delivery to the children and their families who are served by the agency.

• Provides direction and oversight related to Managed Care; maintains the responsibility for the quality improvement, monitoring, and client/community satisfaction of the program; supervises staff, includes advising staff on policies and procedures and changes deemed necessary; monitors and evaluates program compliance with agency and ODJFS policies and procedures; documents work professionally; maintains regular contact with PS AD and Division Director; collaborates with all Program service areas and Managed Care, as well as other support staff, including Evaluation, Information Technology, Professional Development, Data Management and Revenue Enhancement.
• Directly supervises managed care social program coordinators in order to meet department and agency goals; ensures staff development and compliance with state regulations for their area; maintains conference notes on meetings and issues discussed; addresses service delivery issues, workload and disciplinary concerns as they may relate to their assigned staff; conducts meetings to build cohesive staff; reviews instructional material and shares information on new policies/procedures; responsible for the instruction and training of new staff, evaluates staff performance and performs personnel duties of the department.
• Reviews and evaluates data for the ASAP Program at FCCS including but not limited to reviewing identified high risk cases, completing ASAP guides, scheduling, and conducting case staffings with program services, managed care providers and other support staff and monitoring outcomes; documents work professionally.

What We Offer You:

• Hiring Bonus up to $1,500
• Quality, Low-Cost Medical, Dental and Vision Insurance
• Generous Vacation, Sick and Personal leave accruals and 11 paid holidays
• Retirement Pension through the Ohio Public employment Retirement System
• 457(b) retirement savings plan through Ohio Deferred Compensation
• No Cost Life Insurance Coverage up to $50,000
• Tuition Reimbursement
• EAP Program
• Additional Raises over the next three years (based on continuous service)
• A true hybrid working environment!
• Personal and Financial Wellness opportunities through the Franklin County ThriveOn Program
• More!

What will make you successful:

Minimum Qualifications:

Master’s degree in Social Work or related area and three (3) years social service experience, including relevant supervisory or administrative skills or Bachelor’s degree in Social Work or related area and four (4) years post degree child welfare/social work experience.

Preferred Qualifications:

• Master’s degree in social work with LISW or LSW; four (4) years social service experience, including several years of supervisory/administrative experience; knowledge of child welfare systems management and program evaluation plus basic understanding of statistics; excellent written and verbal communication skills.
• Must have a valid Ohio Driver’s License with automobile insurance that complies with Franklin County Children Services agency policy. Travel can occasionally include out-state-travel which may require airline travel.

Supervisory Responsibilities:

• Responsible for the supervision of three (3) Social Program Coordinators

ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. Franklin County Children Services is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Job-specific Physical Requirements:

• Must be able to operate standard office equipment
• Must be able to sit for prolonged periods of time
• Must be be able to occasionally lift and move objects weighing 10-15 lbs.

To learn more about FCCS, please visit our careers page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.