Social Program Coordinator

Website Franklin County Children Services

Protecting Children by Strengthening Families

Job Title: Social Program Coordinator
Requisition #: 704002-011425
Primary Location: Ohio-Franklin County-Columbus
Work Location: 855 W. Mound Street, 43223
Bargaining Unit/Exempt: Non-Bargaining
FLSA Status: Exempt
Schedule: M-F, 8:00am – 5pm, based upon agency need
Minimum Starting Salary: $24.90 per hour
Posting Start Date: 01/14/2025
Posting Close Date: 01/24/2025 at end of business/5:00pm EST*

How to Apply:

Email your updated resume to fccshr@fccs.us.
*Submissions received after the Posting Close Date will not be considered.

Who We Are:

Franklin County Children Services (FCCS) is a large, metropolitan child welfare agency with more than 300 caseworkers and 400 support staff members dedicated to child protection and family stability. FCCS believes in investing our time and resources to attract and hire an engaged, talented, and diverse workforce that is committed to protecting children by strengthening families.

What You Will Do – Essential Duties and Responsibilities:

Employee is under the supervision of the Provider Management/Service Utilization Supervisor; employee monitors contract providers’ (both community and paid placement) services and serves as a provider/agency liaison; interfaces with administrative, supervisory and casework staff regarding provider performance and identifies potential problematic issues. Employee must demonstrate cultural awareness sensitivity, strong leadership, and competence throughout all aspects of job duties.

The employee will help the agency achieve CFSR standards and help ensure service delivery that focuses on Safety, Permanency & Wellbeing for the families served by the agency. The employee is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages, and appearances in a manner that recognizes, affirms, and values the worth of individuals, families and communities and protects and preserves the dignity of each. The employee will adhere to the agency’s Guiding Principles by serving as a child welfare professional, valuing every child, honoring families, and valuing partnerships.

JOB DUTIES:

  • Monitors contract Providers as FCCS liaison to improve communication, monitor service standards, and resolve problems that create barriers to case progress.
    Serves as a liaison between Providers and other Agency departments to help ensure consistent communication and support resolution of issues. Activities are focused on best practice, placement prevention, reduction in length of stay and reduction in recidivism. Implements reviews that include site visits and program improvement plans for providers.
  • Monitors and analyzes provider programs compliance as it relates to identified indicators and compliance with case plans, court orders, state, and federal regulations.
  • Assesses and makes recommendations related to contract provider issues identified by the agency which could include developing and monitoring provider performance improvement plans, facilitating meetings with providers to review situations, and developing reports for agency administration.
  • Reviews and makes recommendations related to potential rule violations including a written report of incident, response, and recommendation. Maintains consistent documentation and reports related to Provider monitoring and compliance.
  • Reviews provider reports and invoices as required. Has knowledge of all contracted services for assigned provider.
  • Employee meets regularly with their supervisor and team members to discuss unit and individual performance and opportunities for improvement. Attends staff development. Employee contributes to a positive work environment geared towards a positive attitude, teamwork, and productivity.
  • Coordinates within Provider Services, with other agency departments and with Providers to problem solve concerns and opportunities for improvement in workflow, consistency of practice, communication, and work alignment with CFSR, CPOE, COA standards as well as the agency Guiding Principles.
  • Leads/participates in various committees and projects as assigned.
  • Serves as a liaison for various collaborations with external partners.
  • Performs other related duties as assigned.

What We Offer You:

  • Hiring Bonus up to $1,500
  • Quality, Low-Cost Medical, Dental and Vision Insurance
  • Generous Vacation, Sick and Personal leave accruals and 10 paid holidays
  • Retirement Pension through the Ohio Public employment Retirement System
  • 457(b) retirement savings plan through Ohio Deferred Compensation
  • No Cost Life Insurance Coverage up to $50,000
  • Tuition Reimbursement
  • EAP Program
  • 7.25% in salary increases in the first year
  • A true hybrid working environment!
  • Personal and Financial Wellness opportunities through the Franklin County ThriveOn Program
  • More!

Minimum Qualifications:

  • Completion of undergraduate major program core requirements in social or behavioral science; plus 18 mos. experience in delivery of social/human services
  • OR completion of graduate major program core requirements in social or behavioral science; plus 12 mos. experience delivering social/human services; or equivalent.

Preferred Qualifications:

  • Master’s degree with LISW and 2 years social work experience.
  • OR bachelor’s degree with LSW and 3 years social work experience.
  • Ability to clearly communicate verbally and in written form.
  • Experience in clinical/behavioral health.

Certifications or Licensure:

  • Must have a valid Ohio Driver’s License with automobile insurance that complies with agency policy

Supervisory Responsibilities:

  • None

ADA Statement: Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. Franklin County Children Services is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Job-specific Physical Requirements:

  • Operate standard office equipment in the performance of job functions (e.g. telephone, calculator, printer, scanner, microfiche, computer, copying machine, automobile, fingerprint equipment).
  • Prolonged periods of sitting at a desk and Ability working on a computer.
  • Ability to occasionally lift and move objects weighing 10 – 15 lbs.
  • Occasional pushing, pulling, kneeling, reaching, and standing.

What is the Work Environment Like?

  • Typical office environment.

To learn more about FCCS, please visit our careers page at www.fccs.us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

To apply for this job email your details to fccshr@fccs.us