Investigative Caseworker

To apply:  Please email a cover letter and resume to Amanda.Randolph@jfs.ohio.gov

Essential Job Duties/Responsibilities:  

·         Receives and investigates allegations of abuse, neglect, and dependency in accordance with the Ohio Revised Code.

·         Conducts interviews and investigations with families and children to ensure child safety and well-being.

·         Communicates effectively with a diverse public and professional audience.

·         Ability to carry out verbal and written instructions.

·         Assesses safety, demonstrates critical thinking skills, and have strong written and verbal communication skills.

·         Collaborates with outside agencies to develop effective working relationships with community partners.

·         Ability to recognize unusual or threatening conditions and take appropriate action in line with agency safety protocols.

·         Partners with law enforcement, school personnel, medical professionals, and other service providers to investigate possible criminal acts and child abuse/neglect.

·         Prepares cases for court and testifies to case facts as needed.

·         Maintains accurate documents and records according to established procedures.

·         Ability to meet multiple deadlines, be highly adaptive to change, and have a strong work ethic.

·         Responds and provides services while on call to provide 24-hour assistance.

·         Transports children to medical, school, visitation, and other necessary appointments as needed.

·         Demonstrates strong organizational and time management skills; ability to prioritize and coordinate multiple tasks.

·         Maintains confidentiality of case and agency information.

·         Complies with agency personnel policies and procedures in addition to federal, state, and local guidelines and rules.

·         Demonstrates regular and predictable attendance; maintains a flexible schedule.

·         Able to be in on-call rotation (this includes some evenings, weekends, and holidays)

Preferred Qualifications:

·         Experience working in social services or child welfare agency.

·         Knowledge of federal, state, and local laws and rules pertaining to child welfare.

·         Knowledge of SACWIS database.

·         Experience with electronic filing.

·         Excellent writing skills and attention to detail.

·         Comfortable communicating with diverse populations in various environments

·         Excellent computer skills and ability to work in a fast-paced environment.