STRATEGIES FOR RECRUITING AND RETAINING QUALIFIED 
CHILDREN’S PROTECTIVE SERVICES STAFF

Finding Them, Developing Them, and Keeping Them

TABLE OF CONTENTS

Introduction
Standard 1.0  
    Personnel Policies and Procedures
Standard 1.1      Administration
Standard 1.2      Standardized Testing in the Hiring Process
Standard 1.3      Hiring Procedures
Standard 1.3a    Pre-employment Shadowing Program
Standard 1.4      Staff Orientation
Standard 1.5      Position Descriptions and Job Information Questionnaire
Standard 1.6      Employee Grievance Procedure
Standard 1.7      Disciplinary Policy and Corrective Action
Standard 1.8      Competency Based In-service Training, and more about CBIT
Standard 1.9      Staff Diversity
Standard 1.10    Supervision
Standard 1.11    Wages and Benefits and Salary survey; metro, large, medium, and small Caseworker salary
Standard 1.12    Evaluation Procedures and Meritorious Pay Increases
Standard 1.13    Agency Support of Employees Who Attend Graduate School
Standard 1.14    Personnel Records: Requirements and Retention
Standard 1.15    Employee Assistance/Wellness Programming
Standard 1.16    University Partnership
Standard 1.17    Drug Free Workplace
Standard 1.18    Exit Interviews
Standard 1.19    Team Building

Development Supported by the United States
Department of Health and Human Services
by The Network for Child Safety